Use of ICT in enterprises and e-commerce
Data on the use of information and communication technologies (ICT) in enterprises and e-commerce is used to obtain qualitative and internationally comparable statistical information on the use of ICT (computers, Internet, web-page ect) in enterprises and development of e-commerce (purchase, orders etc).
From 2004 onwards, Central Statistical Bureau of Latvia with financing of the European Union conducts annual survey on Information and Communications Technologies usage in enterprises. The aim of the survey is to provide data users with high-quality statistical information on computer and internet usage in enterprises.
Concepts and definitions
Electronic commerce (e-commerce)
Electronic commerce (e-commerce) is sale or purchase of goods and services carried out in Internet, applications or other networks with methods elaborated for placing and reception of orders. Payment and delivery of goods or services may not be carried out online. Orders carried out via simple non-automated e-mail letters are not considered e-commerce.
Electronic invoice (e-invoice)
An electronic invoice (e-invoice) is an electronic transaction document that contains payment information. There are two different types of e-invoices:
1) electronic commercial invoices in an agreed format that makes it possible for the data to be processed automatically. Suppliers and recipients may send them to one another directly or by using service providers or an electronic banking service system;
2) e-invoices in an electronic format that is not suitable for automatic processing (e.g. e-mail letters, PDF, TIF, JPEG or other types of documents attached to e-mail letters).
Electronic Data Interchange – EDI
Electronic Data Interchange – EDI is exchange of entrepreneurship documents in standard electronic format between business partners, which is suitable for automatic order processing (e.g., EDIFACT, UBL, XML). Excluding orders received via simple non-automated e-mail letters.
Software developed to analyse the resources of the enterprise to ensure their optimal use.
ICT specialists or IT specialists
ICT specialists or IT specialists are people whose, main kind of activity is related to ICT or IT sphere. Their work is usually related to design, development, operation and maintenance of ICT and IT systems, as well as to provision of support.
Tablet PC is a portable computer with operating system characteristic to smart phones (Android, iOS), which can be accessed both using sim card and wireless Internet networks. For input of information and computer management touch screen is used, which normally is larger than screen of standard smart phones.
Internet page is place of totality of files in world-wide net which is identified with web address.
Information on Internet page is encoded in a special programming language (for example, HTML, XML, Java, etc.) and it is read with the help of internet browser, for example, MS Internet Explorer, Mozilla Firefox, Google Chrome, etc.
Enterprise profile in social media
Enterprise profile in social media is a profile in some social network platform (Faceb0ok, Draugiem.lv, Twitter, etc.) created by an enterprise where enterprise shares information on its activity, news in the enterprise, etc.
Mobile internet is a service for those mobile telephone users, whose telephone is equipped with opportunity to connect to the Internet. Unlike computers, mobile Internet is a type of Internet connection using mobile internet network developed by mobile network operator, which allows connecting to the Internet without direct connection.
Wireless Internet (Wi-Fi)
Wireless network (Wi-Fi) is a type of Internet connection which connects computer to the Internet using radio signals not wires. Usually this type of network is called "Wi-Fi" and signal is provided by wireless network routers.
Fibre optic cable
Fibre optic cable is a type of Internet connection, which ensures connection to the Internet over fibre optic cables through which data are guided using lasers or light-emitting diodes.
Broadband connections are types of Internet connection (DSL, cable modem, fibre optic cable, etc.), which ensures faster data transmission, as well as access to the Internet in on-line mode.
ISDN (Integrated services digital network)
xDSL (digital subscriber`s line)
xDSL (digital subscriber`s line) is one of the types of broadband connection and includes several technologies that simultaneously use high velocity Internet or telephone connection to a dwelling or office on the basis of the existing telephone subscriber’s line. Simultaneously with the connection to the Internet or another data transmission network it is feasible to use telephone or fax services.
Cable modem is a type of Internet connection which ensures connection to the Internet over a cable TV network or communal aerial systems, the data are transmitted over the existing copper network.
Dial-up access is a type of Internet connection, which ensures connection to the Internet over a fixed telephone line (modem), over which connection to the Internet is carried out by means of a telephone call.
Ability remotely access computer or computer network without being physically present at place were computer or computers connected to the network are.
ICT safety covers tools, monitoring and procedures incorporated into the ICT systems with an aim to ensure integrity, authenticity, accessibility and confidentiality of data and systems.
ICT security policy
A defined set of actions in enterprise that determines how to deal with ICT security risks as well as actions in case of problems with the ICT system.
Cloud computing services
Cloud computing services are services, which provide an opportunity to store files on another server in the existing storage, which are called "clouds". The Internet ensures access to this storage, as well as provides opportunity to share data with others. In some types of cloud computing services, it is possible to edit these data. Examples for such cloud computing services is e-mail service gmail.com and document editing site docs.google.com provided by Google. Also examples of cloud computing services are DropBox, failiem.lv, etc.
Big data is electronic data formed by devices, which arose, for example, in production and service provision processes, in the result of social media activity, etc. They are formed in the result of electronically taken action and interaction "machine-to-machine" (M2M). For data processing and analysis platforms for combining various sensors and automated compilation of indications (Raspberry Pi, Arduino, etc.) are used. For data retention and analysis such platforms as Hadoop, MongoDB, etc. are used.
A virtual private network ensuring safe data exchange via public network.
Data collection and statistical processing
Survey method and data source
Data are obtained conducting sample size survey. Data source are:
- CSB report – questionnaire on the use of information and communication technologies in enterprises (1-ICT and e-commerce);
- survey on structural business indicators conducted by the CSB;
- information from VAT declarations submitted by enterprises to State Revenue Service.
The enterprises are broken down by their main kind of activity according to classification NACE Rev. 2. and by number of persons employed (3 groups).
Breakdown by regions is based on the place where the enterprise is registered and not on the place where the company is located actually.
Survey population includes economically active:
- merchants of the following sectors (manufacturing, electricity, gas steam and air conditioning supply, water supply, sewerage, waste management and remediation activities, construction, trade, hotels and restaurants, transportation and storage, information and communication, real estate activities, professional, scientific and technical activities, administrative and support service activities and repair of communication equipment (according to classification NACE Rev. 2 sections C–J; N and divisions 69–74 and group 95.1));
- peasant and fishermen farms with corresponding NACE code and which were active during the previous year.
The survey included economically active merchants with the number of employed 10 and more. All enterprises of the previously mentioned sectors with at least 250 employees were surveyed. Other enterprises are surveyed with the help of simple stratified sample where stratification is carried out according to main kind of activity of the enterprise and the number of employed. Survey population does not include state and local government budgetary institutions, societies, foundations, funds, self-employed natural persons.
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Data published will not be revised.
Data are collected and published using Statistical Classification of Economic Activities (NACE Rev. 2).
Contact person on methodology
Trade and Services Statistics Section