Press Release

Internet usage at households continues to increase

According to the results of the CSB survey on use of information and communication technologies (ICT) in households, the share of households having access to the Internet at home is increasing each year – in 2019 it comprised 85.4 % of households1.

As compared to the previous year, in 2019 the share of households using broadband Internet connection has increased by 4.5 %. If in 2018 broadband Internet connection was used by 78.8 % of households, in 2019 this number already reached 83.3 %. Mostly broadband Internet connection is used in Riga region (87.2 %), but the least – in Latgale (76 %). In Pierīga, Vidzeme, Kurzeme, Zemgale it is available in 81.3 % to 85.9 % of households. Broadband Internet connection is used the most in urban area, where it is used in 85.5 % of households, but in rural area this indicator comprises 77.9 %.

In 14.3 % of households Internet is not used. Of which 62.6 % indicate that they do not need Internet. Next reasons for not using the Internet is lack of skills (36.2 %) and too high costs of devices (24.8 %). But 1.7 % indicate that Internet is not used because broadband Internet connection is not available at the place where household is located.

In 2019, as compared to the previous year, the number of regular Internet users (use Internet at least once a week) increased by 2.5 %. In 2018, the Internet was used on a regular basis by 81.2 % of population, in 2019 – by 83.7 %. Compared to 2010, this indicator has risen by 21.2 %.

Most active the Internet is used on a regular basis in Riga and Zemgale region – by 87 % of population, but the smallest share of Internet users is in Latgale where it is used on a regular basis by 76.5 % of population. In breakdown by age groups, almost all (99.8 %) 16-24 years old young people use Internet at least once a week, at age 25-34 years – 94.1 % and at age 55-74 years – 61.1 % of population.

In 2019 most popular device used to access the Internet outside home or work is mobile phone, which is used by 75.5 % of population2. 14.4 % indicated that they use portable computer, but 9.1 % – tablet.

Population use the Internet for various activities. Most popular of them is sending/ receiving e-mails and internet banking – 83 % of population on average. Females more commonly participate in social networking than males (79.5 % and 70.2 %, respectively), but males – listen to the music on the Internet more often than females (52.7 % and 49.4 %, respectively). Most popular activities of 16-24 years old young people are participating in social networks, sending messages in texting apps and sending/ receiving e-mails, but for seniors (65-74 years) – reading online news sites/ newspapers/ news magazines and internet banking.

 

Internet activities of population in 2019

(as per cent of population that used Internet during the last three months within the respective group)

 

Total

of which:

of which by age group:

males

females

16–24

25-34

35-44

45-54

55-64

65-74

Sending/ receiving e-mails

83.4

80.8

85.8

89.9

92.8

89.4

81.5

73.0

61.0

Internet banking

83.1

80.7

85.3

79.9

91.7

88.2

84.0

76.8

64.5

Reading online news sites/ newspapers/ news magazines

78.5

79.2

77.8

67.4

80.2

81.3

81.0

79.4

76.2

Participating in social networks

75.1

70.2

79.5

95.8

91.1

80.0

70.3

54.4

43.4

Sending messages in texting apps

73.9

70.0

77.4

90.6

89.8

79.5

69.5

57.1

38.1

Finding information about goods and services

71.8

71.0

72.6

74.4

83.4

77.7

70.7

62.8

45.4

Telephoning (including video calls)

66.0

62.5

69.2

79.4

77.5

67.0

62.1

52.7

49.6

Listening to music

51.0

52.7

49.4

77.5

69.2

51.1

44.9

29.5

21.3

Sharing self-created content on a website

28.3

26.2

30.3

45.2

43.3

28.5

20.3

14.8

10.1

Looking for a job or sending a job application

16.1

15.5

16.6

20.7

24.3

17.9

13.7

9.9

2.0

Posting opinions on civic or political issues via websites

12.1

11.5

12.7

15.1

16.2

11.7

11.7

8.3

6.9

Selling of goods or services

10.3

9.9

10.6

16.3

15.8

11.0

7.4

3.7

5.3

Taking part in online consultations or voting to define civic or political issues

7.2

7.1

7.4

10.1

9.7

7.6

6.3

4.5

3.3

Also, storage of documents, photos, music, videos or other files in data storage on the Internet (clouds) is another popular purpose of Internet use, which is used by 36.5 % of Internet users. But 42.5 % of all population use data storage on the Internet, flash memory, external hard disks and other data storage devices for creating backup copy of various files – documents, photos, music, videos, etc.

53.8 % of population3 use Internet to purchase goods and services. Compared to the previous year, this indicator has grown by 0.8 %. But still 46.2 % of population indicate that they have not made purchases over the Internet during the last year mentioning habit to shop on the spot as a reason (80.1 %)4. 13.2 % indicated that another person helped them in purchasing goods or services over the Internet, but 11.3 % of population refrained from purchasing goods or services over the Internet due to payment security and privacy concerns.

The survey on ICT usage in households was conducted at the beginning of 2019 and covered 5 219 people aged 16–74.

Methodological explanations:

1Fixed broadband connection or mobile broadband connection is available to at least one household member.

2Of the number of population who used Internet during the last three months.

3Of the number of population who used Internet during the last twelve months.

4Of the number of population who have not purchased goods or services over the Internet during the last twelve months.

 

Media requests:
Communication Section
E-mail: media@csb.gov.lv
Phone: +371 67366621, +371 27880666

More information on data:
Trade and Services Statistics Section
Pēteris Nalivaiko
E-mail:
Peteris.Nalivaiko@csb.gov.lv

Phone: +371 67366869

 

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