Press Release

63 % of Latvian enterprises have website

Results of the Central Statistical Bureau (CSB) survey on use of information and communication technologies (ICT) in enterprises show that 99.6 % of Latvian enterprises employing ten or more people used internet at the beginning of 2018, while 63.0 % of enterprises had website. Computers with access to the internet were regularly used by 44.1 % of the enterprise employees. Over the year, the indicator has grown by 1.9 percentage points.

At the beginning of 2018, ICT specialists were employed by 15.5 % of enterprises employing ten or more people1.

The share of enterprises employing ICT specialists depends on the enterprise size2. The most often ICT specialists are employed in large enterprises (79.5 %). Medium-sized and small enterprises employ ICT specialists less often – 34.7 % and 10.2 %, respectively. Compared to 2017, the indicator in the group of large enterprises has gone up by 7.8 percentage points, while in medium-sized and small enterprises by 4.9 and 1.3 percentage points, respectively.

Last year, 5.2 % of enterprises recruited or tried to recruit ICT specialists, while more than a half of them (56.5 %) had vacancies for ICT specialists that were difficult to fill. Out of the total enterprise number, 5.4 % provided training to develop ICT-related skills of the persons employed.

In 2017, most of the ICT functions in enterprises were performed by external suppliers. More commonly external suppliers were attracted for development of business management software/ systems3 (34.3 %), support for business management software/ systems (32.3 %), as well as development of web solutions (40.4 %), which is 17.5, 17.3 and 23.6 percentage points more, compared to the functions performed by own employees, respectively4.

Large enterprises also more often use own employees for such ICT functions as maintenance of ICT infrastructure, support for office software, support for business management software/ systems, support for web solutions, as well as ICT security and data protection.

Enterprises by the main performer of ICT functions; 2017
(as per cent of total number of enterprises in the respective group)

ICT function

Total

Mainly own employees

Mainly external supplier

of which by number of employees:

of which by number of employees:

mainly own employees

mainly external supplier

10–49 (small)

50–249 (medium-sized)

250+ (large)

10–49 (small)

50–249 (medium-sized)

250+ (large)

Maintenance of ICT infrastructure

49.4

42.2

48.5

50.4

76.5

42.1

45.7

22.5

Support for office software

42.8

43.5

41.1

47.2

76.5

43.6

46.1

22.0

Development of business management software/ systems

16.8

34.3

14.8

24.4

39.0

31.9

45.3

50.5

Support for business management software/ systems

15.0

32.3

12.6

23.1

49.0

30.1

43.3

41.5

Development of web solutions

16.8

40.4

15.2

22.0

40.0

37.8

53.0

51.0

Support for web solutions

19.3

41.4

17.3

25.4

52.5

39.8

50.2

41.5

ICT security and data protection

40.5

43.5

39.3

43.1

68.5

43.1

48.2

27.5

 

In 2017, big data analysis5 was performed by 7.7 % of enterprises. In part of the enterprises the analysis was performed by enterprise's own employees, while the other part engaged an external service provider. The most often big data analysis was performed in enterprises engaged in telecommunications (20.9 %), followed by those dealing with manufacture of computer, electronic and optical products (17.2 %), and wholesale (14.2 %). The least frequently big data analysis was performed by catering enterprises (1.4 %), as well as enterprises working in construction sector (3.9 %) and manufacture of textiles and wearing apparel (1.9 %). In the annual CSB survey, the question on big data analysis was included for the first time.

More often big data analysis was performed in large enterprises (29.5 %). The indicator among small enterprises is almost five times lower.

 

Methodological explanations

1The survey covered enterprises employing ten or more people in the following economic activities: manufacturing, electricity, gas, steam and air conditioning supply, water supply; sewerage, waste management and remediation activities, construction, wholesale and retail trade, accommodation and food service activities, transportation and storage, information and communication, real estate activities, professional, scientific and technical activities, administrative and support service activities, repair of computers and communication equipment.

2 Small enterprises – those employing 10–49 people, medium sized those employing 50– 249 people, and large those employing 250 people or more.

3For example, ERP (Enterprise Resource Planning) used to manage resources by sharing information among different functional areas such as accounting, planning, production, marketing; CRM (Customer Relationships Management) software application for managing information about customers; Human Resources information management, databases, etc.

4 Including those employed in parent or affiliate enterprises.

5Big data analysis refers to the use of techniques, technologies and software tools for analysing big data extracted from your own enterprise's data sources or other data sources. Analysis of the big data covers the use thereof to improve work organisation and production efficiency.

 

Media requests:
Communication Section
E-ma
il: media@csb.gov.lv
Phone: +371 67366621, +371 27880666

More information on data:
Jekaterina Čalomova
Trade and Services Statistics Section
E-m
ail: Jekaterina.Calomova@csb.gov.lv
Phone: +371 67366633

 

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