Data on the accessibility of computers and the Internet and the use activities at households are used to obtain qualitative and internationally comparable statistical information on the use of computers and the Internet at households and by individuals.


Anti-virus protection software is a programme, which checks the computer, finds computer viruses and removes them. Its main aim is to protect from personal data loss, computer damage, identity thefts and fraud.

Broadband connections are types of Internet connection (DSL, cable modem, fibre optic cable, etc.), which ensures faster data transmission, as well as access to the Internet in on-line mode.

Cable modem is a type of Internet connection which ensures connection to the Internet over a cable TV network or communal aerial systems, the data are transmitted over the existing copper network.

Cloud computing services are services, which provide an opportunity to store files on another server in the existing storage, which are called "clouds". The Internet ensures access to this storage, as well as provides opportunity to share data with others. In some types of cloud computing services, it is possible to edit these data. Examples for such cloud computing services is e-mail service and document editing site provided by Google. Also examples of cloud computing services are DropBox,, etc.

Computer virus is a malicious software programme which is created to induce undesirable effects in computer system.

Dial-up access is a type of Internet connection, which ensures connection to the Internet over a fixed telephone line (modem), over which connection to the Internet is carried out by means of a telephone call.

DSL (Digital Subscriber Line) is a type of broadband Internet connection, which ensures Internet connection over the existing fixed telephone line. Unlike dial-up access, this Internet connection is constant and it does not require dialling.

Electronic services provided by state or local government are services that are available at home pages of state or local government and which can be used by residents to:
  • submit various documents electronically (e.g., to submit declaration of taxes, to notify on the change of place of residence);
  • o obtain information on rights of population (e.g., social benefits, news in legislation);
  • to obtain up-to-date information on personal documents (e.g., identification card, birth certificate);
  • to obtain information on public education services (e.g., libraries, registration opportunities in kindergartens, schools or other educational institutions);
  • to obtain information on public health services (e.g., hospital services).

Fibre optic cable is a type of Internet connection, which ensures connection to the Internet over fibre optic cables through which data are guided using lasers or light-emitting diodes.

Firewall is a programme, which can limit and stop unauthorized person's or system's access to computer; that is installed in a computer to protect it from remote unauthorized access to computer and information contained in it by other users, as well as to protect computer and computer viruses from other undesired things.

GPRS (General Packet Radio Systems) is type of mobile Internet connection, which allows accessing the Internet narrowband frequency zone.

Malicious code software is a programme, which is used to disrupt computer operation, gather secret information, access private computer systems without approval of their users and damage computer system.

Mobile internet is a service for those mobile telephone users, whose telephone is equipped with opportunity to connect to the Internet. Unlike computers, mobile Internet is a type of Internet connection using mobile internet network developed by mobile network operator, which allows connecting to the Internet without direct connection.

Pharming is a site, which looks like the site known or used by user, where it is asked to enter user name and password, bank account or credit card details, which later may be used for abusive purposes.

Purchases on the Internet is ordering goods or services online regardless of the kind of payment or delivery.

Satellite technologies is a type of Internet connection, which ensures Internet connection through satellite signal, which is mainly used in remote areas not reached by other types of Internet connection.

Smartphone is a mobile telephone which is supplemented with functions similar to computer, including access to the Internet using Wi-Fi and mobile Internet penetration, e-mail service, editing documents, as well as camera and GPS function. The latest PDAs with additional mobile telephone functions are also considered smartphones.

Tablet PC is a portable computer with operating system characteristic to smart phones (Android, iOS), which can be accessed both using sim card and wireless Internet networks. For input of information and computer management touch screen is used, which normally is larger than screen of standard smart phones.

UMTS (Universal Mobile Telecommunication System) – 3rd (3G) generation mobile technology – connection allows accessing Internet in broadband frequency zone.
Compared to GPRS UMTS provides much higher data transmission speed.

USB modem is flash memory with incorporated technology, which allows to connect to the Internet both using portable computer and desktop computer. For additional access to the Internet, it can also operate as memory card reader.

Wireless network (Wi-Fi) is a type of Internet connection which connects computer to the Internet using radio signals not wires. Usually this type of network is called "Wi-Fi" and signal is provided by wireless network routers.

Data availability

Dissemination format and Release calendar

News releases


Download CSB publications on various time periods (starting from 2007) in section E-publications.

Data on use of ICT in households are also published in the monthly bulletins and statistical yearbooks. Publications are available in the E-publications section under topic "General Statistics". 


Data are collected and published using following classifications:

  • Classification of Administrative Territories and Territorial Units (CATTU);
  • Classifier of Latvia's Population Registry System;
  • Address classifier;
  • European Union version of the International Standard Classification of Occupations (ISCO-88 (COM));
  • International Standard Classification of Education (ISCED).

A Classification Catalogue with classification codes and their explanations has been published on the CSB website.

Customised data sets

If you would like to obtain statistical data that are not available in publications or in the CSB online data base, please send us an information request:
 - postal mail: 1 Lāčplēša Street, Riga, Latvia, LV-1301;
 - e-mail: info [at] csb [dot] gov [dot] lv;
 - visiting Information centre.

Read more

Data collection

Survey method and data source

Data are obtained conducting survey on use of information and communication technologies (ICT) in households and by individuals.

The source of the data is the questionnaire No. ICT-persons “Use of computers and the internet in households”.

The survey includes questions that relate to persons, as well as a few general questions regarding the household.

Data on households are shown in breakdown by demographic type, income level of households and by statistical regions.

Data on the use of ICT by individuals are given in breakdown by employment, age groups, gender, education qualification and by statistical regions. To depict differences in ICT statistical indicators in households with different income levels, income quartiles were used.

Target population

The survey covers persons aged 16–74.

Sample size

The sample of the survey is of a mixed design:
1) The CAPI (face-to-face interviews) part of the sample consists of two stages, with counting areas being selected in the first stage by using the principles of stratified systemic sample creation. The counting areas are divided into 16 strata, which have been formed by combining groups of territorial divisions (Riga, cities, towns and rural areas) and statistical regions (Riga, Pierīga, Vidzeme, Latgale, Kurzeme and Zemgale).
In turn, the second stage of the sample selects respondents according to the simple random sampling method.
2) The CATI (telephone interviews) part of the sample applies the stratified simple random sample for selecting respondents. Respondents are divided into 36 strata, which are formed as a combination of age groups (16-24, 25-34, 35-44, 45-54, 55-64, 65-74) and statistical regions (Riga, Pierīga, Vidzeme, Latgale, Kurzeme and Zemgale).


Households in sample size


Households Persons
2016 10 998 (persons) ... 6 955
2015 5 496 3 310 6 303
2014 5 492 2 970 4 980
2013 5 488 3 416 5 994
2012 5 498 3 319 6 064


5 498

3 877

7 238


5 502

3 628

6 754


5 487

3 907

7 790


5 503

3 737

7 531

Statistical processing

Calculation methods

Information obtained from the respondents included in the sample is expanded using the weights allotted to each sampling unit.

Data revision

Data published will not be revised.


Comparability over time

Data on the use of ICT in households are comparable since 2004.

International comparability


Information on the use of ICT in households in the EU and in each country separately is available in the homepage of Statistical Office of the European Union (Eurostat) in section: Statistics/ Industry, trade and services/ Information society/ Database.


Confidentiality of the information provided by respondents is protected by the Section 17 of the Statistics Law stipulating rights and obligations of the Central Statistical Bureau of Latvia and other state authorities producing official statistics. Read more

Contact person on methodology


Surname Phone number Position Email



+371 67366664

Senior Officer

Aiva [dot] Grinspone [at] csb [dot] gov [dot] lv

Last update


Expenditure on ICT in enerprises

Household disposable income

Number of private households

Use of ICT in enetrprises and e-commerce

Explanation of symbols


Magnitude zero


Less than half of the unit employed


Data not available or too uncertain for presentation


Figure not applicable because column heading and stub line make entry impossible, absurd or meaningless


Data not released for confidentiality reasons

If data are absolute numbers


Magnitude zero