Data on the accessibility of computers and the Internet and the use activities at households are used to obtain qualitative and internationally comparable statistical information on the use of computers and the Internet at households and by individuals.


Broadband connection provides significantly faster data transmission speed and access to the Internet in on-line mode.

There are such broadband connection types as DSL, cable modem, LAN, fibre optic cable, fixed wireless technologies (FWA), satellite technologies, UMTS.

In Latvia access is admitted a broadband connection if it is constantly in on-line mode and data transmission speed is at least 144 Kbit/s, basic broadband speed is 2 Mbit/s, high-speed broadband – 30 Mbit/s and very high-speed broadband – 100 Mbit/s. 

Cable modem – technology allows high-speed Internet access to be delivered over a cable TV network or communal aerial systems.

Like DSL technologies the data are transmitted over the existing copper network.

Cable modem uses cable TV connection.

Cooperation with state, local government or public service providers – this section is on electronic services, excluding e-mail, used by state institutions and some providers of public services.

Includes homepages which are related to:

  • obligations of population (e.g., declaration of taxes, notification on the change of place of residence);
  • rights of population (e.g., social benefits);
  • official documents (e.g., identification card, birth certificate);
  • public education services (libraries, registration opportunities in kindergartens, schools or other educational institutions);
  • public health services (e.g., hospital services).

Does not include public postal, transport, public utilities, as well as news and weather forecast (

Dial-up access involves switching of a computer to the Internet by means of a telephone call.

In order to do this, the computer needs to have a modem and there must be an ordinary telephone line. 

Type of broadband connection, sums up several technologies, which use high-speed Internet and telephone connection through the existing fixed telephone line. Internet connection is constant and it does not require dial-up.

Fibre optic cable is the fastest Internet connection in Latvia. Even though fiber optic cable is significantly faster than other kinds of the Internet, it is not much more expensive than most Internet connections. This technology uses lasers or light-emitting diodes. Its construction is relatively expensive, therefore, it is effective only in densely populated areas.

GPRS (General Packet Radio Systems) is 2nd generation mobile technologies which allows accessing the Internet narrowband frequency zone.

„Trojan horse” is a malware not replicating itself, which promoting unauthorized access to user’s computer. It is elaborated in such a way that it allows a hacker remote access to the computer.

Phishing or pharming notifications can cause financial losses.
Usually phishing notifications prompt to obtain user name and password to log into internet bank, e-mail accounts and other sites.
Pharming: site which looks just like known or used by the user where it is asked to enter user name and password, bank account or credit card data.

Cookies are small text files which ensure recognition of a computer. They are used to collect information on which sites on the internet are visited. Sometimes cookies are set up and they are allowed to optimize usage of network sites.

Purchases on the Internet – ordering goods or services online regardless of the kind of payment. Date of report is the date when the order was made, not when the payment was made. Delivery or payment of the goods order does not necessarily has to be in electronic format.

Satellite technologies – provide wireless access and are predominantly used in remote areas not reached by cable or DSL networks.

Smartphone – mobile telephone which ensures not only voice services, but also sending e0mails and text messages, access to network and voice recognition. GPRS may be integrated into smartphone where mobile telephone is united with personal data assistant, thus transforming it into 2.5 generation (2.5 G) mobile equipment. The latest PDAs with additional mobile telephone functions are also considered smartphones.

UMTS (Universal Mobile Telecommunication System) – 3rd generation mobile technology – connection allows accessing Internet in broadband frequency zone.

Compared to GPRS UMTS provides much higher data transmission speed.

USB modem is perfectly suitable for using Internet both on portable and desktop computer. It carries out two functions – mobile Internet modem or memory card.

Use of cloud computing services – these services provide an opportunity to store files on a remote server in data repository sites (clouds) which are available with the intermediation of Internet. Many of them are used to share files with others. Cloud computing includes many applications, e.g., e-mail accounts. In general, typical cloud computing services (e.g., Dropbox) allow not only to store, but simultaneously also to share files.

Additionally cloud computing services can provide several additional applications to edit texts, spreadsheets, slides, photos or to play music and games, as well as other applications, e.g., to stream music. Some network storage applications offer not only storage, but also music player, e.g., Amazon Cloud Player, which together with player replace Cloud Drive.

To separate use of cloud computing from the use of social networks, it’s not needed to include network applications foreseen for selling contents and entertainment (e.g., iTunes, Google Play) or for creation of a profile to distribute music or video (e.g., social networks YouTube, MySpace, SoundCloud).

Dropbox provides opportunity to access own data from almost any place with Internet connection.

Picasa and Flickr provides opportunity to upload and share photos and video files. The contents can be transformed into public or visible in both applications.

Wi-Fi - it is an opportunity to use wireless Internet on the computer, tablet PC or smartphone, which supports Wi-Fi technology.

To use wireless network (for instance, in cafes or during a trip) sometimes Wi-Fi access code is required. Wireless network can be chosen under settings of a device, or it can be selected from the list of wireless networks available.

Data availability

Dissemination format and Release calendar

News releases


Download CSB publications on various time periods (starting from 2007) in section E-publications.

Data on use of ICT in households are also published in the monthly bulletins and statistical yearbooks. Publications are available in the E-publications section under topic "General Statistics". 


Data are collected and published using following classifications:

  • Classification of Administrative Territories and Territorial Units (CATTU);
  • Classifier of Latvia's Population Registry System;
  • Address classifier;
  • European Union version of the International Standard Classification of Occupations (ISCO-88 (COM));
  • International Standard Classification of Education (ISCED).

A Classification Catalogue with classification codes and their explanations has been published on the CSB website.

Customised data sets

If you would like to obtain statistical data that are not available in publications or in the CSB online data base, please send us an information request:
 - postal mail: 1 Lāčplēša Street, Riga, Latvia, LV-1301;
 - e-mail: info [at] csb [dot] gov [dot] lv;
 - visiting Information centre.

Read more

Data collection

Survey method and data source

Data are obtained conducting survey on use of information and communication technologies (ICT) in households and by individuals.

The source of the data is the questionnaire No. ICT-persons “Use of computers and the internet in households”.

The survey includes questions that relate to persons, as well as a few general questions regarding the household.

Data on households are shown in breakdown by demographic type, income level of households and by statistical regions.

Data on the use of ICT by individuals are given in breakdown by employment, age groups, gender, education qualification and by statistical regions. To depict differences in ICT statistical indicators in households with different income levels, income quartiles were used.

Target population

The survey covers persons aged 16–74.

Sample size

The sample of the survey is of a mixed design:
1) The CAPI (face-to-face interviews) part of the sample consists of two stages, with counting areas being selected in the first stage by using the principles of stratified systemic sample creation. The counting areas are divided into 16 strata, which have been formed by combining groups of territorial divisions (Riga, cities, towns and rural areas) and statistical regions (Riga, Pierīga, Vidzeme, Latgale, Kurzeme and Zemgale).
In turn, the second stage of the sample selects respondents according to the simple random sampling method.
2) The CATI (telephone interviews) part of the sample applies the stratified simple random sample for selecting respondents. Respondents are divided into 36 strata, which are formed as a combination of age groups (16-24, 25-34, 35-44, 45-54, 55-64, 65-74) and statistical regions (Riga, Pierīga, Vidzeme, Latgale, Kurzeme and Zemgale).


Households in sample size


Households Persons
2016 10 998 (persons) ... 6 955
2015 5 496 3 310 6 303
2014 5 492 2 970 4 980
2013 5 488 3 416 5 994
2012 5 498 3 319 6 064


5 498

3 877

7 238


5 502

3 628

6 754


5 487

3 907

7 790


5 503

3 737

7 531

Statistical processing

Calculation methods

Information obtained from the respondents included in the sample is expanded using the weights allotted to each sampling unit.

Data revision

Data published will not be revised.


Comparability over time

Data on the use of ICT in households are comparable since 2004.

International comparability


Information on the use of ICT in households in the EU and in each country separately is available in the homepage of Statistical Office of the European Union (Eurostat) in section: Statistics/ Industry, trade and services/ Information society/ Database.


Confidentiality of the information provided by respondents is protected by the Section 17 of the Statistics Law stipulating rights and obligations of the Central Statistical Bureau of Latvia and other state authorities producing official statistics. Read more

Contact person on methodology


Surname Phone number Position Email



+371 67366664

Senior Officer

Aiva [dot] Grinspone [at] csb [dot] gov [dot] lv

Last update


Expenditure on ICT in enerprises

Household disposable income

Number of private households

Use of ICT in enetrprises and e-commerce

Explanation of symbols


Magnitude zero


Less than half of the unit employed


Data not available or too uncertain for presentation


Figure not applicable because column heading and stub line make entry impossible, absurd or meaningless


Data not released for confidentiality reasons

If data are absolute numbers


Magnitude zero