Data on the use of ICT in enterprises and e-commerce is used to obtain qualitative and internationally comparable statistical information on the use of information and communication technologies in enterprises and development of e-commerce.


Big data is electronic data formed by devices, which arose, for example, in production and service provision processes, in the result of social media activity, etc. They are formed in the result of electronically taken action and interaction "machine-to-machine" (M2M). For data processing and analysis platforms for combining various sensors and automated compilation of indications (Raspberry Pi, Arduino, etc.) are used. For data retention and analysis such platforms as Hadoop, MongoDB, etc. are used.

Broadband connections are types of Internet connection (DSL, cable modem, fibre optic cable, etc.), which ensures faster data transmission, as well as access to the Internet in on-line mode.

Cable modem is a type of Internet connection which ensures connection to the Internet over a cable TV network or communal aerial systems, the data are transmitted over the existing copper network.

Cloud computing services are services, which provide an opportunity to store files on another server in the existing storage, which are called "clouds". The Internet ensures access to this storage, as well as provides opportunity to share data with others. In some types of cloud computing services, it is possible to edit these data. Examples for such cloud computing services is e-mail service and document editing site provided by Google. Also examples of cloud computing services are DropBox,, etc.

Dial-up access is a type of Internet connection, which ensures connection to the Internet over a fixed telephone line (modem), over which connection to the Internet is carried out by means of a telephone call.

Electronic commerce (e-commerce) is sale or purchase of goods and services carried out in Internet, applications or other networks with methods elaborated for placing and reception of orders. Payment and delivery of goods or services may not be carried out online. 
Orders carried out  via simple non-automated e-mail letters are not considered e-commerce.

Electronic Data Interchange - EDI is exchange of entrepreneurship documents in standard electronic format between business partners, which is suitable for automatic order processing (e.g., EDIFACT, UBL, XML). Excluding orders received via simple non-automated e-mail letters.

An electronic invoice (e-invoice) is an electronic transaction document that contains payment information. There are two ­different types of electronic invoices:
 1)    electronic commercial invoices in an agreed format that makes it possible for the data to be processed automatically. Suppliers and recipients may send them to one another directly or by using service providers or an electronic banking service system;
 2)    electronic invoices in format that is not suitable for automatic processing (e.g. e-mail letters, PDF, TIF, JPEG or other types of documents attached to e-mail letters).

Enterprise profile in social media is a profile in some social network platform (Facebok,, Twitter, etc.) created by an enterprise where enterprise shares information on its activity, news in the enterprise, etc. 

Fibre optic cable is a type of Internet connection, which ensures connection to the Internet over fibre optic cables through which data are guided using lasers or light-emitting diodes.

ICT specialists or IT specialists are people whose, main kind of activity is related to ICT or IT sphere. Their work is usually related to design, development, operation and maintenance of ICT and IT systems, as well as to provision of support.

Internet page is place of totality of files in world-wide net which is identified with web address.
Information on Internet page is encoded in a special programming language (for example, HTML, XML, Java, etc.) and it is read with the help of internet browser, for example, MS Internet Explorer, Mozilla Firefox, Google Chrome, etc.

ISDN (Integrated services digital network) is voice and data connection using digital line that simultaneously ensures opportunity to receive several telephone calls, carry out data transmission, as well as ensure video broadcasting and fax services.

Mobile internet is a service for those mobile telephone users, whose telephone is equipped with opportunity to connect to the Internet. Unlike computers, mobile Internet is a type of Internet connection using mobile internet network developed by mobile network operator, which allows connecting to the Internet without direct connection.

Satellite technologies is a type of Internet connection, which ensures Internet connection through satellite signal, which is mainly used in remote areas not reached by other types of Internet connection.

Tablet PC is a portable computer with operating system characteristic to smart phones (Android, iOS), which can be accessed both using sim card and wireless Internet networks. For input of information and computer management touch screen is used, which normally is larger than screen of standard smart phones.

Wireless network (Wi-Fi) is a type of Internet connection which connects computer to the Internet using radio signals not wires. Usually this type of network is called "Wi-Fi" and signal is provided by wireless network routers.

xDSL (digital subscriber`s line) is one of the types of broadband connection and includes several technologies that simultaneously use high velocity Internet or telephone connection to a dwelling or office on the basis of the existing telephone subscriber’s line. Simultaneously with the connection to the Internet or another data transmission network it is feasible to use telephone or fax services.

Data availability

Dissemination format and release calendar

Theme Reference period Actual release datesort icon Remarks
Use of ICT in enterprises and e-commerce
  • 2016
  • beginning of period
Use of ICT in enterprises and e-commerce
  • 2015
  • beginning of period
Use of ICT in enterprises and e-commerce
  • 2013
  • beginning of period
Use of ICT in enterprises and e-commerce
  • 2012
  • beginning of period

News releases


Download CSB publications on various time periods (starting from 2007) in section E-publications.

Data on use of ICT in enterprises and e-commerce are also published in the monthly bulletins and statistical yearbooks. Publications are available in the "E-publications" section under topic "General statistics".


Data are collected and published using Statistical Classification of Economic Activities (NACE Rev. 2).

A Classification Catalogue with classification codes and their explanations has been published on the CSB website.

Customised data sets

If you would like to obtain statistical data that are not available in publications or in the CSB online data base, please send us an information request:
 - postal mail: 1 Lāčplēša Street, Riga, Latvia, LV-1301;
 - e-mail: info [at] csb [dot] gov [dot] lv;
 - visiting Information centre.

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Data collection

Survey method and data source

Data are obtained conducting sample size survey.

Data source are:

  • CSB report – questionnaire on the use of information and communiction technologies in enterprises (1-e-commerce);
  • survey on structural business indicators conducted by the CSB;
  • information from VAT declarations submitted by enterprises to State Revenue Service.

The enterprises are broken down by their main kind of activity according to classification NACE Rev. 2. and by number of persons employed (3 groups).

Breakdown by regions is based on the place where the enterprise is registered and not on the place where the company is located actually.

Target population

Survey population includes economically active:

  1. merchants of the following sectors (manufacturing, electricity, gas steam and air conditioning supply, water supply, sewerage, waste management and remediation activities, construction, trade, hotels and restaurants, transportation and storage, information and communication, real estate activities, professional, scientific and technical activities, administrative and support service activities and repair of communication equipment (according to classification NACE Rev. 2 sections C–J; N and divisions 69–74 and group 95.1));
  2. peasant and fishermen farms with corresponding NACE code and which were active during the previous year.

The survey included economically active merchants with the number of employed 10 and more. All enterprises of the previously mentioned sectors with at least 250 employees were surveyed. Other enterprises are surveyed with the help of simple stratified sample where stratification is carried out according to main kind of activity of the enterprise and the number of employed.

Survey population does not include state and local government budgetary institutions, societies, foundations, funds, self-employed natural persons.

Sample size


Year Sample size Response rate
2016 3 098 97%
2015 3 405 96%
2014 4 227 97%
2013 3 804 96%
2012 4 547 96%
2011 4 387 96%
2010 4 466 97%
2009 5 093 94%
2008 8 160 96%

Statistical processing

Calculation methods

Information obtained from the respondents included in the sample is expanded using the weights allotted to each sampling unit.

To reduce respondent burden, separate indicators, according to plan, are imputed from complex report on enterprise activity (questionnaire 1-Annual). For imputation SRS data from VAT declarations are also used.

Data revision

The data published are final.


Comparability over time

Data on the use of ICT and e-commerce are available since 2009.

International comparability


Information on the use of ICT in enterprises in the EU and in each country separately is available on the homepage of Statistical Office of the European Union (Eurostat) in section: Statistics/ Industry, trade and services/ Information society/ Database.


Confidentiality of the information provided by respondents is protected by the Section 17 of the Statistics Law stipulating rights and obligations of the Central Statistical Bureau of Latvia and other state authorities producing official statistics. Read more

Contact person on methodology

Name Surname Phone number Position Email
Aiva Grinšpone +371 67366664 Senior Officer Aiva [dot] Grinspone [at] csb [dot] gov [dot] lv

Last update


Expenditure on ICT in enterprises

ICT sector statistics

Use of information and communication technologies in households

Explanation of symbols


Magnitude zero


Less than half of the unit employed


Data not available or too uncertain for presentation


Figure not applicable because column heading and stub line make entry impossible, absurd or meaningless


Data not released for confidentiality reasons

If data are absolute numbers


Magnitude zero