Data on the use of ICT in enterprises and e-commerce is used to obtain qualitative and internationally comparable statistical information on the use of information and communication technologies in enterprises and development of e-commerce.


Automated data exchange is exchange of messages (for example, orders, invoices, payment transactions or description of goods) inside an enterprise and with other ICT systems outside the enterprise using the Internet or other computer networks in harmonized format which allows to process data automatically (for example, XML, EDIFACT, etc.) without requiring to write the message manually.

Broadband connection provides significantly faster data transmission speed and access to the Internet in on-line mode.

There are such broadband connection types as DSL, cable modem, LAN, fibre optic cable, fixed wireless technologies (FWA), satellite technologies, UMTS.

In Latvia access is admitted a broadband connection if it is constantly in on-line mode and data transmission speed is at least 144 Kbit/s, basic broadband speed is 2 Mbit/s, high-speed broadband – 30 Mbit/s and very high-speed broadband – 100 Mbit/s. 

Cloud computing is ICT services on the Internet which provides access to software, data processing capacity and data repository sites (clouds), etc.

Cloud computing services:

  • are provided from services providers servers;
  • they are easy to adjust (e.g., it is easy to change the number of users or capacity of data repository site);
  • they can be used at user’s request, at least according to initial settings (without the participation of human resources from the side of service provider);
  • is a chargeable service; it can be paid for the number of users or for the capacity used or it can also be pre-paid.

Cloud computing may include Virtual Private Networks.

Dial-up access involves switching of a computer to the Internet by means of a telephone call.

In order to do this, the computer needs to have a modem and there must be an ordinary telephone line. 

Electronic commerce (e-commerce) – transactions conducted over Internet Protocol-based networks and over other computer-mediated networks.

The goods and services are ordered over those networks, but the payment and the ultimate delivery of the good or service may be conducted on or off-line.

Orders received via telephone, facsimile, or manually typed e-mails are not counted as electronic commerce.

An electronic invoice (e-invoice) is an electronic transaction document that contains payment information. There are two ­different types of e-invoices:
1)    electronic commercial invoices in an agreed format that makes it possible for the data to be processed automatically. Suppliers and recipients may send them to one another directly or by using service providers or an electronic banking service system;
2)    e-invoices in an electronic format that is not suitable for automatic processing (e.g. e-mail letters, PDF, TIF, JPEG or other types of documents attached to e-mail letters).

ICT specialists or IT specialists are able to specify, plan, develop, install, operate, provide support, maintain, manage, evaluate and investigate ICT and IT systems. ICT/IT is their main job.

Internet homepage is place of totality of files in world-wide net which is identified with web address.

Information on homepage is encoded in a special language (for example, HTML, XML, Java, etc.) and it is read with the help of internet browser, for example, MS Internet Explorer, Mozilla, Chrome, etc.

ISDN (integrated services digital network) means high quality modern telecommunications that simultaneously ensure telephone conversations, reception of faxes, work on the Internet and other possibilities.

Before using the Internet the provider of Internet services needs to be contacted by dialling his respective telephone number but after the completion of work the Internet should be switched off.

Other fixed broadband Internet connection is other constant broadband Internet connection which is not DSL (for example, cable, leased lines, satellite, fibre optic network, wireless Internet (Wi-Fi), Fixed Wireless Access (FWA), etc.).

Use of mobile internet means use of such mobile devices, which have mobile telephone network internet connection for the needs of enterprise.

Use of social media on the Internet – enterprises that use social media are those enterprises that have their own user’s profile, account or user’s permit according to the usage instructions of certain social media.

Wireless connection is a connection to the Internet via mobile phone or satellite.

Radiolink (aironet) and LMDS (Local Multipoint Distribution Systems) Internet connections are also considered as wireless connections.

xDSL is one of the types of broadband connection and includes several technologies that simultaneously use high velocity Internet or telephone connection to a dwelling or office on the basis of the existing telephone subscriber’s line.

The connection to the Internet network is fixed and no dial up is needed. Data transmission is uninterrupted, stable and safe. Simultaneously with the connection to the Internet or another data transmission network it is feasible to use telephone or fax services that function independently and with unaffected quality.

Data availability

Dissemination format and release calendar

Theme Reference period Actual release datesort icon Remarks
Use of ICT in enterprises and e-commerce
  • 2016
  • beginning of period
Use of ICT in enterprises and e-commerce
  • 2015
  • beginning of period
Use of ICT in enterprises and e-commerce
  • 2013
  • beginning of period
Use of ICT in enterprises and e-commerce
  • 2012
  • beginning of period

News releases


Download CSB publications on various time periods (starting from 2007) in section E-publications.

Data on use of ICT in enterprises and e-commerce are also published in the monthly bulletins and statistical yearbooks. Publications are available in the "E-publications" section under topic "General statistics".


Data are collected and published using Statistical Classification of Economic Activities (NACE Rev. 2).

A Classification Catalogue with classification codes and their explanations has been published on the CSB website.

Customised data sets

If you would like to obtain statistical data that are not available in publications or in the CSB online data base, please send us an information request:
 - postal mail: 1 Lāčplēša Street, Riga, Latvia, LV-1301;
 - e-mail: info [at] csb [dot] gov [dot] lv;
 - visiting Information centre.

Read more

Data collection

Survey method and data source

Data are obtained conducting sample size survey.

Data source are:

  • CSB report – questionnaire on the use of information and communiction technologies in enterprises (1-e-commerce);
  • survey on structural business indicators conducted by the CSB;
  • information from VAT declarations submitted by enterprises to State Revenue Service.

The enterprises are broken down by their main kind of activity according to classification NACE Rev. 2. and by number of persons employed (3 groups).

Breakdown by regions is based on the place where the enterprise is registered and not on the place where the company is located actually.

Target population

Survey population includes economically active:

  1. merchants of the following sectors (manufacturing, electricity, gas steam and air conditioning supply, water supply, sewerage, waste management and remediation activities, construction, trade, hotels and restaurants, transportation and storage, information and communication, real estate activities, professional, scientific and technical activities, administrative and support service activities and repair of communication equipment (according to classification NACE Rev. 2 sections C–J; N and divisions 69–74 and group 95.1));
  2. peasant and fishermen farms with corresponding NACE code and which were active during the previous year.

The survey included economically active merchants with the number of employed 10 and more. All enterprises of the previously mentioned sectors with at least 250 employees were surveyed. Other enterprises are surveyed with the help of simple stratified sample where stratification is carried out according to main kind of activity of the enterprise and the number of employed.

Survey population does not include state and local government budgetary institutions, societies, foundations, funds, self-employed natural persons.

Sample size


Year Sample size Response rate
2016 3 098 97%
2015 3 405 96%
2014 4 227 97%
2013 3 804 96%
2012 4 547 96%
2011 4 387 96%
2010 4 466 97%
2009 5 093 94%
2008 8 160 96%

Statistical processing

Calculation methods

Information obtained from the respondents included in the sample is expanded using the weights allotted to each sampling unit.

To reduce respondent burden, separate indicators, according to plan, are imputed from complex report on enterprise activity (questionnaire 1-Annual). For imputation SRS data from VAT declarations are also used.

Data revision

The data published are final.


Comparability over time

Data on the use of ICT and e-commerce are available since 2009.

International comparability


Information on the use of ICT in enterprises in the EU and in each country separately is available on the homepage of Statistical Office of the European Union (Eurostat) in section: Statistics/ Industry, trade and services/ Information society/ Database.


Confidentiality of the information provided by respondents is protected by the Section 17 of the Statistics Law stipulating rights and obligations of the Central Statistical Bureau of Latvia and other state authorities producing official statistics. Read more

Contact person on methodology

Name Surname Phone number Position Email
Aiva Grinšpone +371 67366664 Senior Officer Aiva [dot] Grinspone [at] csb [dot] gov [dot] lv

Last update


Expenditure on ICT in enterprises

ICT sector statistics

Use of information and communication technologies in households

Explanation of symbols


Magnitude zero


Less than half of the unit employed


Data not available or too uncertain for presentation


Figure not applicable because column heading and stub line make entry impossible, absurd or meaningless


Data not released for confidentiality reasons

If data are absolute numbers


Magnitude zero