Information and Communication Technologies usage and e-Commerce in Enterprises

19.10.2009

The survey “Data collection on ICT usage and e-commerce in enterprises”* carried out by the Central Statistical Bureau in the beginning of 2009 shows that in January 2009 93% of enterprises used computer in business activities, but the Internet was used by 86% of enterprises.


Usage of computer and Internet
(in January of the corresponding year, as % of total enterprises) 

 



In January 2009 share of enterprises with own home page reached 42%. And 87% of larger enterprises (with the number of employees 250 and more) had their own home page.


Aims of the usage of home page
(in January 2009, as % of total of enterprises in the corresponding group)


total

with the number of employees:

10–49

50–249

250+

Enterprises having home page on the Internet

42.4

37.6

63.4

86.6

Functions of the home page:

ensure the access to Product catalogues or price lists

27.9

24.7

41.9

57.1

provide regular visitors with Personalised content of the home page

9.4

8.5

13.8

13.4

provide with opportunity to examine Advertisement of open job positions or online job application

8.8

6.4

18.2

39.8

provide with opportunity to make Online ordering or reservation or booking of goods and services

8.1

7.2

12.1

18.4

offers to examine A privacy policy statement, a privacy seal or certification related to website safety

5.6

4.5

10.2

17.6

provide home page visitors with Possibility to customise or design the products

6.1

5.4

8.4

14.2

provide with opportunity to follow the order status online (Order tracking available on line)

3.7

3.1

6.1

8.4


In 2008 62% of enterprises used Internet for interaction with public authorities which is more by 8 percentage points than in 2007. 58% of all enterprises used Internet for obtaining information, 56% - for obtaining forms, but every second enterprise used it for returning filled in forms (50%). 40% of enterprises used Internet for treating an administrative procedure completely electronically. In its turn every tenth enterprise used Internet for submitting a proposal in a public electronic tender system (e-procurement) (9.5%).

During 2008 16% of enterprises purchased goods or services on the Internet and 5% used Internet for selling goods or services online. Moreover, the largest enterprises (with the number of employees 250 and more) were engaged in electronic trade more often – 23% of enterprises purchased goods or services on the Internet, but 10% of enterprises used Internet for selling online. During this period the share of purchases made online was 4.0% or 890 mln lats of the total value of goods or services purchased. In its turn the value of goods and services sold on the Internet comprised 4.4% or 1,262 mln lats of total enterprises turnover.

More information on the results of the survey is available in public data bases on the home page of CSB. In December the data collection „Information society in Latvia” will be published. Such survey is carried out in all member countries of the European Union (EU), therefore the obtained results are comparable and will be also published on the home page of Eurostat http://ec.europa.eu/eurostat


* 5.1 thsd enterprises with the number of employees 10 and more were surveyed.



Prepared by Trade and Services Statistics Section
Nataļja Zvonkova
Tel.67366725