The CSB will survey residents on the quality of life in cities


The Central Statistical Bureau (CSB) has launched the survey “Quality of Life in Cities”, the aim of which is to acquire information on how satisfied residents of Daugavpils, Jelgava, Jēkabpils, Jūrmala, Liepāja, Rēzekne, Valmiera and Ventspils are with the quality of life in their cities.

The survey sample consists of 6 320 of the 146 447 addresses of cities under state jurisdiction, excluding Riga. Only those residents who have received an official letter from the CSB are invited to take part in the survey. Residents will be asked questions about their satisfaction with the quality of public services, employment opportunities, daily transportation habits, as well as general living conditions in their city. The survey will last no longer than 15 minutes.

Respondents are asked to fill in the questionnaire of the survey electronically on the CSB site until 30 December. If the questionnaire will not be filled in electronically, interviewers of the CSB will survey the respondents via telephone or in person during the period from 10 January to 28 February 2017. A toll-free phone number +371 80000098 (from 9:00 to 17:00 on weekdays), as well as an e-mail address aptauja [at] csb [dot] gov [dot] lv will be available for consultations during the survey. CSB guarantees the confidentiality of personal data and the acquired information will be used only in summarised form. The Statistics Law prohibits CSB from handing over the individual information of respondents to other institutions and organisations.

Instructions for completing the survey are available on the CSB website:

The results of the survey will be published on the CSB website and urban planning specialists will be able to use them for identifying problems and improving services provided by local governments. The survey has been created in a way that makes it possible to also acquire information on specific parts of cities.

In 2015, a similar survey was conducted in Riga and other largest cities of the European Union. The results of the respective survey showed that in 2015, as compared to 2012, residents of Riga were a lot more satisfied with the financial situation of their household (an increase of 19 percentage points), work (an increase of 17 percentage points) and safety within the city (an increase of 15 percentage points). At the same time, 38 % of the population of Riga indicated that they do not trust the people living in their neighbourhood.

Negative trends were observed in the assessment of the public transportation of Riga, as the level of satisfaction of residents fell by 12 percentage points in comparison to 2012. Riga received one of the lowest assessments among European Union cities regarding its actions for preventing climate change (energy efficiency, environmentally friendly transportation) – 58 % of the population of Riga believe that the respective problems are not being dealt with extensively enough. Residents of Madrid (63 %), Palermo (61 %) and Athens (60 %) were even more dissatisfied with the respective issue.

The acquired data were used in the European Commission Report on Employment and Social Developments in Europe, in the calculation of the Active Ageing Index carried out by the United Nations Economic Commission for Europe, as well as in other studies on urban development. Results of the Eurobarometer survey “Quality of Life in European Cities 2015” are available on the European Commission website


Media requests:
Beate Danusēviča
Public Relations Specialist
Information and Communication Section
E-mail: beate [dot] danusevica [at] csb [dot] gov [dot] lv
Phone: +371 67 366 924, Mobile phone: +371 27 880 666